How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Summer craft ideas

    Summer craft ideas

    The summer holidays are in full swing. For many parents though, with the lockdown restrictions and homeschooling, it already feels as though the children have been home forever! 


    In a recent blog on making family summer memories, I put a few ideas together to help you use the summer to make memories that will last long into the colder months.


    But what if you’ve already worked through those tasks and are fresh out of ideas? How can you keep them entertained for a little while longer?


    Here are a few summer craft ideas you can use to keep your children entertained, whilst we still have the nice weather.


    Paint rocks 
    There are so many creative ways children can think up, to cheer up a rock. With a little bit of paint, they can create a masterpiece or a new rock friend. Over on the ‘Hello, Wonderful’ website they suggest making and painting rock fish, whilst ‘Sustain my Craft Habit’ suggest painting flowers. I think both would be perfect for boys and girls alike, no matter how old or young they are.


    Suncatcher Jellyfish 
    Another popular option is to create something that radiates sunlight, and what’s more attractive, than these suncatcher jellyfish. ‘I heart arts n crafts’ have simple instructions for creating them - you’ll find them here:


    DIY fruit fans
    The hot weather can get to everyone and what better way to keep cool, than with a pretty little fan. ‘The Idea Room’ website has a rundown on how to make and decorate your own.


    Ice painting
    Perfect for cooling down and getting a little creative. You can make your own ice paint, with these simple instructions over on the ‘Easy Peasy and Fun’ website. 


    Sponge sailboats 
    Water play is always popular in the summer and these boats are fun to make and play with. The ‘Easy Peasy and Fun’ website have the details on how to make them:


    Splat painting 
    What’s not to love about this craft idea! You have paint-soaked cotton wool balls and your children get to hit them with a wooden mallet (or squish them with a filled water bottle, if you’d rather!). You’ll find all the instructions over on ‘The Artful Parent website’.


    Bubble printing with bubble snakes 
    Whilst you’re over on ‘The Artful Parent’ website, check out this craft idea. It’s another paint and water-based craft activity, but your children can create the bubble snake maker and then use it to create arty designs!


    It’s not always easy thinking up ideas to keep the children entertained during the summertime, whether it’s school holidays or in general during the warmer months. The craft ideas above will help you have different craft activities up your sleeve to help alleviate the boredom and to keep the children entertained during the warmer weather. Whilst some of the craft ideas can be created inside if the weather’s bad, they each offer a great incentive to get the children outside and enjoying the good weather whilst it’s here.


    Let us know how you got on with the above activities, by leaving a comment below...

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