How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 5 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 5 working days of receiving your useable handprints.

Handmade Products - We aim to dispatch these products within 10 working days of receiving your order/useable handprints.

Standard delivery service is sent via Royal Mail Tracked 48

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    News

    Popular memorial keepsakes

    Popular memorial keepsakes

    If you’re looking for a way to remember a loved one, memorial keepsake jewellery is a good choice. Memorial keepsakes give you a tangible way to commemorate the person and the memories you have of them in a way that keeps them close to you at all times.

    Personalised memorial keepsakes

    Many memorial keepsakes give you the option to add a photo or image, along with an inscription. But it isn’t always easy to find the right words for an inscription. After all, what can you say to remember the life of someone you no longer have? 

    It’s a difficult thing to decide, especially when you’re grieving the loss of someone close, but some of the more popular inscriptions would be:

    1. Always in our hearts

    2. Gone but not forgotten

    3. Out of sight but never out of mind

    Popular memorial keepsakes

    It’s not easy knowing what would make a suitable memorial keepsake. However, if you’re looking for something personalised to help honour a relative or friend who has passed, it helps to know what others have chosen for such an occasion. 

    Fingerprint beads and bracelets

    Our fingerprint gift range is one of the top-selling choices and has some good options within it. Take our Fingerprint Heart or Star Charm Beads. Both come in a choice of three colour options - silver, rose gold plating or yellow gold plating. You can also choose to have a name, date or initials engraved on the back too. You can mix and match them with other charm beads for an exceptional collection of keepsakes. 

    If you’re looking for a sterling silver bracelet, you’ll love this Silver Ball Fingerprint Bracelet. It comes in a choice of sizes and has room for a fingerprint on the front. You can also have the back engraved with a message or opt for a second fingerprint if you’d prefer. Whilst our Leather Fingerprint Bracelet makes for an ideal choice for men. It comes in either black or brown leather and has room for several fingerprints and a couple of messages, names or dates.

    Necklaces and dog tags

    If necklaces are more your thing, we have a few different choices for you here too. Both our Heart Fingerprint Necklace and Disc Fingerprint Necklace both have room for a fingerprint on the front and message, name or date on the back. They’re made from highly polished sterling silver and come with an adjustable (16 or 18”) chain.

    Dog tags are another popular choice, as they have a little more room for engraving. Our Fingerprint Dog Tag Necklace comes with a couple of options - you can choose one or two names, a fingerprint and name on each side, or a fingerprint and name on the front, with a short message, name or date on the back. It’s supplied with a 24” stainless steel ball chain.

    When it comes to buying memorial keepsakes, there are a lot of available options to choose from. We have a range of quality stainless steel pieces to suit your preferences, from jewellery to keyrings. Our most popular memorial keepsakes are listed above. But if you’d like to explore them all, you can find our entire fingerprint range here.

    How to create a back to school keepsake from home

    How to create a back to school keepsake from home

    Children grow up so fast! The start of a new school year is one of the biggest milestones in their calendar. So why not create a back-to-school keepsake to help mark the occasion? It’s a great way to calm their nerves and get them excited about what lies ahead.

     

    Creating a back-to-school keepsake from home is relatively easy. Often, it’s coming up with creative ideas that proves to be the biggest stumbling block! So if you’re looking for some school keepsake ideas, here are a few to get you started.

     

    Handprint art ideas for a homemade back-to-school keepsake

    Handprint (or footprint!) artwork is often the easiest and simplest option for your child. You only need paper, paint and a little imagination to create a work of art. Then you can simply add in any dates, names and ages, to turn it into a back-to-school keepsake.

     

    If you’re looking for some ideas - check out the Fun Handprint Art website. I particularly love their First Day of School Handprint Fish, as it’s perfect for the youngest of children. Whilst over on the Juggling With Kids website, you’ll find a great Angry Bird Sign you can create.

     

    Make your celebratory photo frame

    This is an option that’s suitable for all ages. For the younger children, you can opt for a simple frame, such as the one on the iHeartCraftyThings website. Also, check out the Back-To-School Pencil Frame Craft over on the Stir The Wonder website.

     

    If you’re looking for something a little bigger, so you can take framed photos to mark the event, there are options too. Neat House, Sweet Home by Flavia Andrews has a good one here.

     

    Create a back-to-school keepsake box

    A back-to-school keepsake box is another great keepsake idea. It’s perfect for packing away memories of the previous year and help get your child ready for the new school year ahead. You’ll find some simple options on the WikiHow page here. You’ll also find a complete guide to making a school memory box (and why you may want to!) over on the All Free Kids Crafts website.

     

    Make a school year memory book

    A school year memory book is a lovely way to celebrate every stage of your child’s school journey. You’ll find a comprehensive article on how to make a school memory book over on the Arts & Crackers website. 

     

    If you’re wondering what to put in a school year memory book, check out the Coffee, Pancakes & Dreams website.

     

    Bury a time capsule

    A time capsule is a great idea for any age group. You can choose whatever you like to put in it and decide where you stash it. If you’re looking for a simple solution, opt for a simply decorated shoebox (using the box from your child’s first pair of school shoes is a perfect choice!). Alternatively, look for a more robust stainless steel canister if you’re looking to bury your capsule.

     

    Personal Creations website has a simple set of downloads you can use as prompts for your time capsule. If you want to know how to preserve everything in it, check out this blog on the Future Packaging & Preservation website.

     

    Opt for a back-to-school keepsake you can keep with you

    There are so many choices when it comes to making a simple keepsake to carry with you. Popular options include a pencil case or personalising your school backpack - you can then keep them once the school year is over. Alternatively, why not get your child to write notes, quotes and create little pictures to put in their lunch box, as these, too, can make for a simple keepsake.

     

    If you’re looking for a simple way to thank your child’s teacher, check out our new printable keepsake. It’s got room for each child’s fingerprint, so your little ones and their friends can all say thank you to their teacher for helping them grow. Simply download, print and paint! You can get your copy of this free printable here.

     

    What you need to know before buying a baby keepsake

    What you need to know before buying a baby keepsake

    It’s not every day that you look into buying a baby keepsake. But when you do, you want something that makes for the perfect gift, as well as being beautiful to look at. You also want the order process to be as simple as possible too. Because let’s face it, you don’t order gifts like this that often, so you need to know what to expect!

     

    So if you’re looking to buy a baby keepsake from us, here’s a breakdown of the process involved.

     

    Step #1: Decide which type of print you’d like to use for your baby keepsake

    When buying a baby keepsake, you often have the choice over what print you’d like to use. Are you thinking about using a hand, foot or fingerprint - or a combination of them? Are you looking to cater for baby’s print alone or opting for a family piece? Or are you opting to avoid anything that needs a print? These questions help you narrow down your gift options as well as clarifying what prints you’ll need to gather together. Not all gifts have the available choice or space. 

     

    Don’t worry about getting the print to use just yet. You just need an idea to get you started. We’ll send you a kit to take the prints once you place your order.

     

    Step #2: Choose the product you’d like

    Your next step is to choose your product. This can be narrowed down by your requirements as well as your taste. If you’re buying a baby handprint keepsake for twins or triplets, are you looking for individual keepsakes or one that caters for more than one baby? Our Square Handprint Keyring, for example, has space for up to 8 children, whilst our Hanging Star Tree Decoration doesn’t need a print - just a simple message.

     

    Step #3: Place your order

    The third step is to place your order. If you already have prints ready to go, you can upload them as you order. You can also specify what message, date, name etc., you want on your baby keepsake. However, if you don’t have prints but need them for your gift choice, don’t worry. We'll send over a print kit (complete with instructions) that you can use to take the prints and send them back to us.

     

    Step #4: We’ll edit the prints for you

    Once we have your order, engraving requirements, and prints, we carefully engrave it to your chosen product. We also edit the prints by removing any smudges and imperfections. This ensures you’re perfectly capturing that tiny hand or footprint perfectly. You can then rest easy, knowing that your chosen baby keepsake will look as beautiful and perfect as the new baby you’re celebrating!

     

    Step #5: Your baby keepsake will be sent out to you

    Once engraved, your product is sent out to you. We appreciate that sometimes, gifts are ordered a little late. That’s why a lot of our keepsakes have expedited delivery. With engraved products, we aim to dispatch within five working days of receiving your order. You then have an option of standard or priority next day delivery.

     

    If you’re looking into buying a baby keepsake, why not check out our handprint products? They make for the perfect gift, whether you’re buying something for the new mum, dad, or simply looking to celebrate the entire family. You can find our handprint jewellery here.