Do you engrave the actual handprints, footprints & fingerprints?
Yes, all our products are engraved with your loved ones actual prints. Each prints is lovingly hand-edited & then engraved to ensure the best possible results.
Is there an age limit for taking handprints & footprints?
There are no age limits for the prints. We have made jewellery using prints from newborns right up to great grandparents.
Is there an age limit for taking fingerprints?
It can be difficult to see detail in fingerprints in very young children (and sometimes in the elderly), although everyone is individual. We recommend trying to take prints from 12 months old, in order to get the best results, but you can try taking them earlier if you wish. Thumbprints often show more detail.
Is it difficult to take a print of my child’s hand or footprint?
No. All our kits have been designed so that they are really easy to use.
Hand and footprints are taken using our non-toxic inkless wipe system, which is safe to use from birth. Taking a print is very easy; you simply need to follow our easy to use instructions which can be found here.
How do you take the fingerprints?
We can use fingerprints that you already have, or you can request a free ink kit when you place an order. You can also use the pencil technique to take prints. Both methods are really easy to do, you can view the instructions here. Fingerprints tend to become more defined as children get older, but we have made charms using prints from very young children. Taking the thumb print in young children can give a more defined print for us to work with.
I already have some handprints that I would like to use.
We can use any prints that you already have, including those taken with paint. We can also use prints that have been taken at the hospital when a child is born. We have made many pieces of memorial jewellery using prints that have been taken in this way.
We don't need the original prints to be sent to us, just a nice clear photo to be emailed. Please contact us for more information, or if you have any questions about the suitability of prints that you already have.
Once I have taken my prints, how do I return them to you?
You can scan them or take a nice clear photo using your phone, then email them to us: studio@bellaandbow.co.uk
Please ensure that you save the image in a high resolution format and remember to include your name and order number. We will email you to confirm receipt of the image. If you don't hear from us within one working day of emailing your prints, please contact us again to confirm receipt.
Do you keep a copy of the prints?
Yes, we will always keep a copy of the prints on file.
If you choose to post your prints to us, we don't currently return the original prints to you. If you wish to keep them please send a scanned copy via email to studio@bellaandbow.co.uk. Unless you request otherwise, we will only keep the original paper prints for 12 months. If you would like the prints returning, please contact us for further information. There will be a charge to return the original prints.
Am I able to re-order using the same print?
Yes, that’s absolutely fine. A lot of our customers contact us to re-order. Please quote your original order reference when placing an further order.
Is the jewellery made from real silver?
Our engraved range consists of a variety of materials. Please view the individual item descriptions for more information.
How is the jewellery made?
All images are edited by hand to ensure that the best results are achieved. The layout of each piece is then individually designed to make sure that it works best for the shape of each print or piece of artwork. The prints are then surface engraved onto your chosen product.
You really can guarantee that there is nobody out there with the exact same piece of jewellery and the print is totally unique to your loved one.
Is the jewellery suitable for everyday wear?
Silver products - Silver is a soft metal and will mark/scratch/scar easily. Prints are engraved into the surface of the silver and can become less visible over time depending on the amount of wear that the product gets.
We recommend that any engraved silver pieces are kept for special occasions, especially those worn on bracelets, as they are more likely to get caught on hard surfaces. Necklaces usually wear very well, although they may wear more quickly if multiple pendants are worn together.
Stainless Steel & Leather Products - These are much more hard-wearing than silver products, but the surface of the products may scratch over time with general wear. Please be aware that will everyday use over a long period of time, the engraving may become less visible.