How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 5 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 5 working days of receiving your useable handprints.

Handmade Products - We aim to dispatch these products within 10 working days of receiving your order/useable handprints.

Standard delivery service is sent via Royal Mail Tracked 48

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Personalised Mother's Day Gift Ideas

    Personalised Mother's Day Gift Ideas

    Are you looking for personalised Mother’s Day gift ideas? When it comes to true personalisation, you can beat a piece of hand or fingerprint jewellery.

    Not only does jewellery make for a stunning gift, personalising it with a print will make it a unique, one-of-a-kind keepsake. It’s a perfect way to keep loved ones close, even when you can’t be together, and it’s the ideal gift for thanking someone who’s always there for you.

    But if you’re wondering what options are available, don’t worry! Here’s a rundown of our latest new products that each make for a perfect Mother’s Day gift!

    Fingerprint jewellery gifts for mums

    We have so many great gift ideas for mum, suitable for all tastes. First up, we have a Personalised Fingerprint Locket Necklace. You can pop a photo of a loved one inside, add a fingerprint on the front, and engrave the reverse with a name, date, or special words.

    Are you looking for a smaller necklace, or is mum not a fan of lockets? Check out our Small Fingerprint Disc Necklace. It has room for a fingerprint on the front and a few special words, name or date on the reverse. Alternatively, our Fingerprint Charm Necklace makes for a beautifully simple necklace and has room for a name or date on the back. It also comes with an adjustable (16” to 18”) sterling silver trace chain.

    Our Fingerprint Bar Necklace is perfect if you’re looking for something that can accommodate one or two fingerprints. If you opt for the single fingerprint option, you have room for a name on the front, next to your fingerprint of choice. The two fingerprint option has room for an ‘&’  or ‘heart’ symbol in the middle. Both options have room on the back for personalisation.

    Mother’s Day personalised handprint gifts

    If you’re looking for something a little different, our handprint jewellery is a good choice. The stunning Small Handprint Disc Necklace can be engraved on the front with a hand or footprint, whilst you can have a name engraved on the back. It comes supplied with a sterling silver trace chain which is adjustable to 16” and 18”.

    If you’re looking for a joint Mother’s Day gift option, our Handprint Charm Necklace is perfect for you. It’s a sterling silver trace chain again, but this one comes with a sterling silver charm, showcasing a hand or footprint. But this necklace has additional charm options. This means you can order one or two extra chams, each with their own hand or footprint too - perfect for you and your siblings to gift mum one perfect, personalised gift. Oh, and you can also engrave the reverse of each charm with your name!

    And finally, if mum wants to keep her pets close to her, we have an option for that too! Our Pawprint Charm Necklace also comes with up to three charm beads, and each one will have a beautiful paw print engraved on the front. You can also personalise the back with your pet’s names, making it a great way to remember a lost and loved pet.

    You can find out more about the individual Mother’s Day gift ideas through the individual links above. Alternatively, if you’d like to view all of our new products, you’ll find them here:

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