How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    News

    Home / News / Mother's Day...
    Mother's Day gifts for nanny, nana or grandma

    Mother's Day gifts for nanny, nana or grandma

    Feb 21, 2022

    When it comes to Mother’s Day, it isn’t just mum that you can celebrate and treat. For many, it’s the time to also search for gifts for nanny (nana or grandma, if you prefer!). It’s often nanny who babysat you or even brought you up, so it’s only natural that you’ll want to buy her something special as a big thank you.

    So if you’re looking for something special as a showcase of your love, here are some popular options to help you choose.

    Personalised gifts for nanny from you all

    If you’re looking for something that can cater for more than one person, check out our sterling silver Handprint Necklace. It can fit up to three different hand or footprints and names on the front, along with a short message on the back. Alternatively, if you’re not looking to add a message, you can opt to have two names and handprints on the front, with the third set on the back.

    Due to the space required for hand or footprints, you’ll want to check out the individual options, as each has slight variations.

    Handprint Necklace - one child option.

    Handprint Necklace - two children option.

    Handprint Necklace - three children option.

    Mother’s Day necklace gifts for nanny

    If nanny loves a necklace, we have a few options for you. Our Heart Fingerprint Necklace is a beautiful piece of jewellery and has room for a fingerprint and name on the front, with a personalised message or date on the back. Another great option is our Disc Fingerprint Necklace - you can find that one here.

    Looking for something a little different? Why not turn their grandchild’s best drawing into a beautiful piece of jewellery art? This Children’s Drawing Heart Necklace is a perfect example of a unique gift. Another option is the Photo Engraved Necklace - a great option if you want to have one or two photos showing off those gorgeous grandchildren!

    Mother’s Day practical gift ideas

    If nanny’s not a fan of necklaces and would prefer something a little more practical, why not take a look at these alternative gift ideas?

    Keyrings are always popular, especially if they come with bragging rights! Our dog tag shaped Handprint Keyring can hold up to four hand or footprints, along with a message on the reverse. Prefer a fingerprint keyring? We have one of those here - again, with space for up to four fingerprints. 

    You can also opt for showcasing a grandchild’s work of art on our Children’s Drawing Keyring. This is a dog tag shaped keyring with space on the back for a message of choice. And what about showing off your grandchild on our chunky square Photo Engraved Keyring? You can opt for a photo on the front with a special message on the back or a photo on both sides of the keyring.

    Charm bead gift ideas for nanny

    Finally, if you’re looking for a small token of your love and appreciation for nanny, why not opt for one of our sterling silver bead charms? Again, we have a few options for you, and they’re compatible with most brands of charm bracelet. Choose from our Handprint Heart Charm Bead, Fingerprint Heart Charm Bead, Handprint Star Charm Bead, and Fingerprint Star Charm Bead. They each come with the option of adding a name, date or special short message on the back.

    When it comes to finding gifts for nanny, nana or grandma, we have so many great options for you. If you’re not sure where to start, head on over to our most popular section - you’ll find that here.

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