How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Fingerprint jewellery vs handprint jewellery

    Fingerprint jewellery vs handprint jewellery

    Are you looking to create a really unique gift for someone? If so, fingerprint or handprint jewellery is the perfect choice. Not only is each piece of jewellery unique, but the print you take is also capturing the most intricate detail of an individual print forever.

    But is there a difference between fingerprint and handprint jewellery? Does the size of print dictate the type of item you can buy? If you’ve wondered about your available options and the processes used to create them, then read on!

    Fingerprint and handprint jewellery

    The beauty of fingerprint and handprint jewellery is no matter which option you choose, it will make for a great gift. They’re both suitable for any occasion, including birthdays, weddings or anniversaries.

    There are also various options to choose from, catering for different preferences and tastes. Some of our items (such as our Handprint and Fingerprint Keyrings and the Men’s and Women’s Leather ID Handprint Bracelet) have space for up to four different prints. Many items also have capacity for a print on both the front and reverse side of an item - such as our Silver Ball Fingerprint Bracelet or the Silk Cord Handprint Bracelet.

    Whether you opt for an intricately detailed fingerprint or the hand or footprint of your little one, prints are miniaturised by our experts and engraved onto quality products.

    How to take the prints you need

    No matter which option you choose, it’s easy to get the print you need. 

    Hand and footprints are taken using our non-toxic inkless wipe system, which is safe to use from birth. Taking a print is very easy; you simply need to follow our easy to use instructions which can be found here.

    Fingerprints for our handcrafted range are taken using a special putty. This is also really easy to do, and you can view the instructions for taking prints here. Fingerprints tend to become more defined as children get older, but we have made charms using prints from very young children. Taking the thumbprint in young children can give a more defined print for us to work with.


    What happens to the prints once you’ve finished?

    We always keep a copy of the prints on file. Ideally, you’ll want to scan your prints before sending them. If you send us an original print and want it returned, you’ll need to email us and let us know.

    The good news is that keeping the prints on files means it’s really easy for you to reorder if needed! Just quote your original order number when ordering again. If you’d like to browse our collections, you’ll find them both here - Fingerprint Gift Range, Handprint Gifts

    Both fingerprint and handprint jewellery make for a perfect gift. Not only are they unique, but they’re also a beautiful way to capture an event, mark an occasion or celebrate a moment in time. They’re the ideal way to capture the tiny handprint of a newborn, as well as treasuring the fingerprint of a loved one who’s passed - ensuring they’re always close to you and loved, no matter the passing of time or the distance involved.


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