How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    How to create jewellery from your favourite photos

    How to create jewellery from your favourite photos

    Have you ever considered creating jewellery from your favourite photos? Photo engraved personalised gifts make for genuinely beautiful keepsakes, and they’re perfect for any occasion. Wedding or anniversary, Father’s or Mother’s Day, graduation, birth or even special milestone events in your life - they’re all great reasons to capture a photo of those special moments. 


    We all have special moments captured in photos, and it’s easy to turn those most treasured memories into an incredibly unique gift. But it’s not just a special moment that can be captured in a photo engraved piece of jewellery - you can also keep the image of a loved one or special pet close to you too.


    Create jewellery from your favourite photos

    So how do you create jewellery from your favourite photos?

    Start by using a good quality image. You want to opt for one that has good contrast, as they work best. Avoid any photo that is all light or all dark. Crop the image down as needed before sending it off to be engraved.


    Once you’ve selected your jewellery item and decided on your options, your photo is edited by skilled designers to give it the best possible result. This includes removing any background and placing the image in a way that best utilises the available space.


    The layout of each piece is individually designed to make sure that it works best for the shape of each print. As such, items will vary in design and are all as unique as the prints that we receive. The prints are then surface engraved onto your chosen product. 


    Your jewellery item is then lovingly packed in a unique keepsake packaging and sent out to the recipient, as requested.


    Our photo engraved jewellery collection

    All of our photo engraved items of jewellery are made from sterling silver.  Sterling silver is a harder material than fine silver, which means it’s much more resilient to damage from everyday wear and far less likely to dent and scratch.

    So if you’re wondering what options are available for you to create jewellery from your favourite photos, here’s a rundown on our available pieces.


    Photo Engraved Dog Tag Necklace

    You can create a great looking piece of jewellery with our mirror finish, stainless steel dog tag necklace. It comes supplied with a 24-inch ball chain and is beautifully packaged. You have a few choices here for using your favourite photos - you can opt for a photo and short message on each side or an image on one side and a longer message on the other. You can find all the details on the Dog Tag Necklace here.


    Photo Engraved Heart Necklace

    This sterling silver heart necklace is such a beautiful piece of personalised jewellery. It comes with an adjustable chain (suitable to both 16 and 18 inches) and is also packaged in our luxury unique gift packaging. The heart charm has enough space for either a photo on each side or a photo on one side and message on the back. You can find out more about this Heart Necklace here.


    Photo Engraved Keyring

    If you’re looking for a functional piece to show off your favourite photo, check out this chunky keyring! It’s made of mirror finish stainless steel and has room for either a photo on each side or a photo on one with a message on the other. You can find all the details on our Photo Engraved Keyring here.


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