How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Websites for healthy family meals

    Websites for healthy family meals

    Anyone with children will know; it’s not always easy to get them eating healthy! But if you’re looking to improve the health of your entire family, you don’t want to be cooking different options for the fussy eaters. You want healthy family meals that everyone will love.

    When it comes to finding inspiration, there’s a range of websites you can check out. Here’s a rundown of the popular websites that have recipes for healthy family meals that the whole family will love.

    Jamie Oliver’s super food family classics

    From jumbo fish fingers through to shepherds pie and pineapple pancake mess, Jamie has a range of meals designed to get the entire family eating healthily. There are many classic recipes in here, as well as a few that will become new classics for mealtimes!

    He also has some great tips on how to get the kids involved in cooking.

    Supermarket healthy family meal recipes

    Many of the supermarkets have their own recipe sections. Tesco has a range of healthy family meal ideas that will suit even the pickiest of eaters. From roasts to pasta dishes, traybakes to gluten-free options, there’s plenty of choice here.

    Lidl and Aldi are no exception. Check out Lidl’s Key lime pie snack balls and Asian vegetable noodle salad. Whilst Aldi has some excellent back to school recipes and healthy main meals, including Thai style king prawn oriental stir fry and Chicken mango salad.

    Meanwhile, Sainsbury’s have a range of healthy family recipes. Simply use the sidebar to select the options you want, including low fat, low salt and whether you wish to make ahead or opt for quick and easy.

    If Asda is your supermarket of choice, head on over to their site. You’ll find their recipes aren’t so easily sortable, as they don’t have a healthy option in their filters, but what they do have is this excellent article listing health meals that aren’t salads!

    BBC Good Food

    If you’re trying to eat healthily as a family, the BBC Good Food website has you covered. There’s a whole raft of ideas, including The best cottage pie and Veggie slow cooker curry. Keep scrolling down their healthy family food page and you’ll find options for cheap, easy, lower salt, make ahead and even veggie family favourites.

    Good To Know Website

    Another place you can explore, for healthy family meals is the Good To Know website. They have compiled a list of 50 healthy family meals, including recipes from Weight Watchers, Tom Kerridge and the Hairy Bikers.

    NHS Change 4 Life Website

    One place you may not have thought of looking for healthy family meals is the NHS website. But they have a wealth of information for you, including a weekly meal plan, seasonal recipes and easy dinner ideas for quick, easy and healthy family meals. It’s definitely worth bookmarking the Change 4 Life website, as they have a whole range of articles to help you and your family stay healthy, including tips on mental wellbeing tips for parents and fun games to get kids moving.

    It’s not always easy to get the entire family eating healthily. But with so many websites and healthy family meal recipes to choose from, there’s bound to be enough ideas for you to try out. So why not check out the above sites and see how you get on!

    Do you have any great tips for getting your family to eat healthily? Why not share them in the comments section below.

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