How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    News

    Valentines gift ideas

    Valentines gift ideas

    valentines gift ideas phone charger uplond

    Uplond creates handcrafted power banks blending high technology with innovation and beautiful design.

     

     

    valentines gift ideas carved heart photo frame

    Carved heart oak personalised photo frameDesigned to remind you of initials carved side by side on a tree trunk, our Carved Heart Personalised Oak Photo Frame symbolises love in a unique way. £24.95

     

     

    valentines gift ideas personalised plant

    These cute heart shaped succulent plants make a cute and lasting gift for Valentines Day. Easy to look after on a desk or windowsill they will grow on to produce further baby hearts in time. £25, Plants4Presents

     

     

    valentines gift ideas cord friendship bracelet

    Engrave your favourite quote, names or dates onto our beautiful sterling silver and silk cord personalised bracelets. Available in pale blue, navy blue, lilac, pink and dark grey. £59

     

     

    valentines gift ideas bloom perfume london handmade luxury perfume

    Bloom Perfumery are a London based perfumery that have a wealth of unique rare perfume brands. They also offer Bespoke Perfumer Creation Service, where each perfume is unique and formula is based entirely on customer’s choices.

     

     

    valentines gift ideas, personalised leather bracelet

    A handsome braided soft leather bracelet with a mirror finish stainless steel clasp. This stylish bracelet is available in black and dark brown. Say exactly what you'd like to say with your choice of special words, quotes, names or special dates engraved onto either side of the clasp. £49

     

     

    valentines gift ideas, red shoes

    These shoes are great for Valentines as “Everlasting Flowers” and come in romantic red and blush pink.  They are handcrafted in the UK and then sealed off with a machine kiss to ensure longevity. Shoes By Shaherazad, £225

     

     

    valentines gift ideas, heart charm necklace

    Personalised silver mini charm necklace. Treat someone special to this lovely mini charm necklace. Choose your charm shape from Heart, Disc or Star, and then let us know what initial you would like engraving on it. £39

     

     

    valentines gift idea, aromatherapy gift set

    Treat your loved one to Amphora Aromatics’ Love it, a sensuous gift box of bath and massage oils and a body lotion, with Ylang Ylang, Clary Sage, Patchouli and Sandalwood Australian essential oils. I am a huge fan of Amphora Aromatics, the quality of the products never fails to impress me. £11.95. 

    valentines gift ideas, monogram cufflinks

    This lovely cufflink gift set is available in oval, square, round and rectangle. It includes personalised oval cufflinks with your choice of initials (up to three characters), and a chrome plated presentation box, which is engraved on the outside with a short message of your choice. £35

     

     

    This lovely personalised handprint and footprint keyring is the perfect way to show Mummy or Daddy that they are loved. A combination of prints can be used to spell out the word LOVE on the front of the keyring. £40

     

    The Book of Everyone Wise Words Review

    The Book of Everyone Wise Words Review

    For Christmas one of the mini Bella & Bow team members was gifted a book of Wise Words from The Book of Everyone. We are huge fans of The Book of Everyone here and have mentioned them before in one of our Christmas gift guides.

     

    the book of everyone review

     

    The book was easy to create, after putting the recipients name and who it is from on the front cover you are taken inside the book. Your can customise the book throughout, editing quotes that are already in and putting your own wise words in.

     

    wise words review

     

    When the book arrived I was very impressed with the quality and appearance of the book. It isn't something that is going to fall apart easily and will definitely withstand children flicking through it on a regular basis.

     

    the book of everyone wise words review

     

    I thought the book was brilliant and very thought provoking.

    Some wise words had to be explained but Destiny understood most.

    I loved the way the book made her proud to be herself.

    Her Daddy and I spent a lovely hour reading and chatting about the book this morning and would love to do another book for our son Jacob but at 6 years old maybe in a couple of years.

     

    the book of everyone wise words review

     

    We all had a favourite Wise Word...

    Mine

    'Good thoughts about happy things will make you shine'

     

    Daddy

    'You can't have it all. Where would you put it?'

     

    A few words from Destiny

    'I thought it was AMAZING, thank you sooo sooo much The Book of Everyone.

    My favourite two wise words as I couldn't choose one,

    'Don't eat yellow snow'

    and

    'The best way to destroy an enemy is to make friends'

     

    the book of everyone wise words review

    Valentines activities for children

    Valentines activities for children

    Whether you love it or hate it, valentines day can be a good excuse to get creative with the little ones x

     

    valentines crispy cakes

    Marshmallow Krispie Treats, Thimble and Twig

     

     

    quick crafts for children

    10 minute crafts including cards, ring with ring box and felt decoration, Le Coin de Mel

     

     

    love bug craft for children

    Love Bug, A Strong coffee

     

     

     

    I love this idea for general use, not just valentines. Calm down jar, The Gingerbread House

     

     

    valentines crafts

    Puffy paint hearts, Clare's Little Tots

     

     

    pre school valentines activities

    Picture Frame, Hannah Spannah

     

     

    sun catcher

    Jewelled heart sun catcher, Kids Craft Room

     

     

    chocolate shortbread

    Nutella shortbread hearts, Family friends food

     

     

    raspberry shortbread

    Raspberry shortbread hearts, Baking Queen 74

     

     

    jam shortbread

    Jammy fingerprint shortbread hearts, Cake Escapes

     

     

    valentines mug

    Heart scribble mug, Messy Little Monster

     

     

    heart decorations

    Bubble wrap heart decorations, Crafty Kids at Home