How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

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    Tips for entertaining the kids in the summer holidays

    Tips for entertaining the kids in the summer holidays

    Jul 07, 2021

    The summer holidays are just around the corner. It’s an exciting time for the kids as they’re breaking away from school for a much-needed break. But for parents, it can be a little on the stressful side! 

    Because keeping your kids entertained for the summer break isn’t always easy. Ideas can run short, and coming up with new ways to encourage them to have fun, may be in short supply.

    A little bit of forward planning is key to a successful summer holiday. And it always helps to be forearmed with a few different entertainment options. So if you’re looking for inspiration, here are a  few tips for entertaining kids in the summer holidays.

    Entertain the kids by taking them on days out

    If you’re looking for something the whole family will enjoy, schedule in a few days out. Getting outside is the perfect way to blow away the cobwebs and burn off excess energy. It’s also a great way to get in some sneaky education or discover a new passion. Check out the Day Out With The Kids website for a searchable list of days out, based on location or interest.

    Kids craft ideas for the summer holidays

    It doesn’t have to cost a lot of money to entertain the kids during summer. Crafting is a great way to keep the costs down, especially as they can get so much use out of any craft materials you buy. But if you’re looking for creative activity ideas, there are so many options to choose from. 

    If you’re looking for some outdoor fun, check out the 25 ideas over on the Andreas Notebook website. The sun print cards and acrylic paint sun prints are both excellent ideas, but I’m sure the kids will particularly enjoy creating the catapult painting and using the erupting chalk paints!

    Ideas to keep the kids entertained during any rainy days

    The beauty of crafting is it can be easily done inside, making it a perfect activity for when it’s raining. The Good Housekeeping website has a range of crafts for elementary-aged kids, including cute seashell crabs and crafty garlands. It’s also worth checking out Hobbycraft’s website too - especially the cone giraffes and minion stones! Whilst over on the Happiness Is Homemade website, you will find 25 quick and easy craft ideas that can be done in under 30 minutes.

    But why not opt to use the rainy day as inspiration for your crafting? The Creative Family Fun website has a range of rain-themed craft ideas to try out. You could also try embracing the rain and going out in it to create something. The Verywell Family website suggests having fun with puddles, both for fun and educational purposes. Ideas include floating tiny boats and creating a chalk-based rainbow to see how the rain interacts with the colours.

    The summer holidays are nearly here, but you’ll never run out of entertainment ideas if you follow the ideas above. Work your way through them all, and as a bonus, don’t forget to download our keepsake printable! Simply print it off and let your kids colour it in. You’ll be able to download a copy here.

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