How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Last-minute Father's Day gifts

    Last-minute Father's Day gifts

    Father’s Day is just around the corner. It’s the perfect opportunity to buy a gift to say ‘Thank you’ to the father figure in your life. But as we all know, time can often run away with us, and these celebratory days can have a nasty habit of sneaking up on us, especially when we’re busy! 

    But don’t worry, it’s not too late to buy your dad a gift. You can still order something now and have it arrive before Father’s Day. And if you’re wondering what exactly is still available, here are a few last-minute Father's Day gift ideas for you to explore.

    #1: Gift vouchers - ideal for last-minute Father’s Day gifts

    Gift vouchers make for the ideal last-minute Father’s Day gift. They’re also suitable if you’re running out of gift ideas or are buying for someone who would prefer to pick their gift. Because let’s face it - sometimes it can be challenging choosing something for the person who always says they don’t want anything special!

    When you order a gift card with us, they’re delivered as an instant gift card straight to your inbox. That way, you can decide if you want to forward it straight to your dad or print it off and put it inside a lovely Father’s Day card. Click here to view our gift cards in a variety of denominations.

    #2: Personalised bracelets

    This braided soft leather bracelet has a mirror finish stainless steel clasp. It makes for a great last-minute Father’s Day gift for two reasons. It comes with a variety of customisable engraving options, plus it’s available with expedited delivery!

    It’s a meaningful gift you can choose to show dad how much you care. You can even have a secret message engraved on the inside of the clasp if you like. You can check it out and choose your options here

    #3: Opt for a personalised Daddy Keyring for Father’s Day

    Everyone carries a set of keys with them, and dads are no exception. So why not choose to give them an elegant, stylish keyring to keep those keys together? This chunky feeling stainless steel keyring makes for a great Father’s Day gift. It has a word cloud of special words about dad on the front, whilst the back is ready to be engraved with names, dates or a special message of your choice.

    You can check out and order this lovely keyring here.

    #4: Personalised cufflinks make the perfect Father’s Day gift

    Does your dad prefer oval, round, rectangular or square cufflinks? Luckily we have all four options available as last-minute Father’s Day gifts! 

    These lovely stainless steel cufflinks all come in a beautiful chrome plated presentation box. What’s more, the cufflinks can be engraved with your dad’s initials, whilst the presentation box itself can also be engraved with a short message of your choice. Head here to check them out.

    Father’s Day is just around the corner, giving you the perfect opportunity to buy a gift that says ‘Thank you’ to the father figure in your life. And as last-minute Father’s Day gifts go, any of the personalised options above will make for the perfect gift, if we do say so ourselves!

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