How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Daily self-care tips for mums

    Daily self-care tips for mums

    We all need to be looking after ourselves and upping the self-care at the moment, due to this latest COVID-based lockdown. It’s causing a lot of stress and anxiety, with many households getting a little frazzled by yet more restrictions and unintended extra time under one roof together. 

    But mums in particular, are feeling it even more this time, as homeschooling is taking its toll on them and the kids. It can feel like you’re getting a double-whammy of stress and frustration as you navigate your own feelings and those of your kids!

    It’s so important that you take a little time out for yourself. Self-care isn’t a ‘nice-to-have’, it’s an essential part of your mental and physical wellbeing. But I appreciate your nerves may be a little fried, your time a little short and your motivation even shorter. So here are some simple self-care tips for mums to recharge their batteries and calm those frazzled nerves.

    Get outdoors for your wellbeing

    Fresh air and natural light can really help blow away the cobwebs and increase those feel good hormones. It works for your and the kids, so make it possible for you all to get outside. However, also reserve some time for you to go it alone - even if it’s a quick walk around the block.

    Plug into some good music 

    Whether it’s some soothing mindfulness and meditation tunes or the latest pop song, music can do some good things for your mood. Remember, self-care can be fun too - so if you want to really benefit from it, throw in a few dance moves and have a little sing along too! 

    Ask for help

    You’re not a superhero, so stop trying to do everything solo. You may not be able to visit your friends and family at the moment, but that doesn't stop them from helping out. Zoom makes it a lot easier for them to get involved in homeschooling. Your kids can spend a little time reading to nan or grandad, or doing a little coworking session with a friend, as they both work through their maths homework together. This helps free up your time for a quick break.

    Take 10 minutes for yourself

    Go have a cup of tea, grab a slice of cake or simply put your feet up. When you’re cooped up at home with the kids, it’s crucial that you’re giving yourself time to switch off and unwind, even if it is just for 10 minutes. If you’re really struggling to find time for yourself, stash a book in the bathroom and lock yourself in there for 10 minutes!

    Start a journal

    It doesn’t have to be anything deep or fancy, but the act of writing your thoughts and feelings  down can be quite liberating. It helps free your mind of all the clutter it accumulates, whilst also giving you a little space to reflect and ponder. It’s a great way of also getting into the habit of writing down some things you’re grateful for too - as this helps keep you positive.

    We all need to be looking after ourselves more, especially at the moment. So if you’re looking for a few simple ideas, try the ones above and see how many you can fit into each day. They’ll help your mental and physical wellbeing and may just make this latest lockdown a little less stressful for you.

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