How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Christmas gift ideas for her

    Christmas gift ideas for her

    If you’re looking for Christmas gift ideas for any female in your life, don’t overlook a beautiful piece of jewellery. Whether you’re looking for a gift for your mother or mother-in-law, aunt, wife, daughter or goddaughter, jewellery is a great gift idea. 

    Picking the right piece of jewellery takes effort and thought, and that helps highlight how much that person means to you. Unlike other Christmas gift ideas, jewellery is also discrete enough for them to keep it close at all times and remember how cherished they are. And, if you opt for a personalised piece of jewellery, you can also include an extra special message or a key date that is significant to them.

    So if you’re looking for Christmas gift ideas that tick all the boxes, check out these great options!

    Christmas gift idea #1: Handprint Heart Charm Bead

    This popular engraved Pandora style handprint heart charm bead makes for a beautiful Christmas gift. It can be personalised with names, dates or a few special words and is compatible with most charm bracelets. Made from stainless steel, this charm bead also comes in a choice of colours - silver, rose gold or yellow gold. You can also mix and match it with our stainless steel star bead too!

    Christmas gift idea #2: Handprint Necklace

    If you’re looking for a Christmas gift for a loved one, why not opt for this gorgeous sterling silver handprint necklace. It comes supplied with a dainty sterling silver 16 to 18-inch trace chain. Keep it as a plain heart, or opt for an engraved option, if you’d like to include a hand or footprint and name. There’s also room on the back to include a date or short message too. 

    Christmas gift idea #3: Silver Ball Handprint Bracelet

    If you’re looking for options, this silver ball handprint bracelet is a perfect choice! First up, you can choose from six bracelet sizes. You also have a selection of three different charms  - choose from a heart, disc or star. And finally, you also have different engraving options! You can opt for a hand or footprint, both hand and footprint, as well as a short message on the reverse.

    Christmas gift idea #4: Heart Fingerprint Necklace

    This highly polished sterling silver heart charm on this heart fingerprint necklace lets you capture the intricate details of a special fingerprint. It has room for both a fingerprint and name on the front and a name, date or a few special words on the reverse side. The chain is adjustable to 16 or 18 inches, and it makes for a perfect Christmas gift for any special female in your life. You could even opt to pair it with the Silver Ball Handprint Bracelet above!

    If you’re looking for Christmas gift ideas for any female in your life, don’t overlook a beautiful piece of jewellery. The four options above are beautiful and discrete, making them the perfect gift solution for all - including your mother or mother-in-law, aunt, wife, daughter or goddaughter. 


    Leave a comment