How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Christmas gift ideas for children

    Christmas gift ideas for children

    christmas gift ideas for children, handmade dinosaur shaped soap from The Soap Mine in Wales

    A perfect little stocking filler, dino soap from The Soap Mine, £4.50. These soaps are handmade in Wales using only the best natural ingredients ensuring they are safe for the little ones. 


    Christmas gift ideas for children, teeny beanies bean bag, dog bean bag

    Teeny Beanies hand make personalised items including bunting, bean bags, baby sleep suits, tooth fairy bags and so much more. This bean bag, £35 is available in 3 sizes to suit ages 3-adult with 13 characters to choose from. The inner bag of beans is removable so the outer cover can be machine washed and the zips are inverted for extra safety and to keep little fingers out. They currently have 20% discount with the code TINSEL.


    Christmas gift ideas for children handmade knitted hat

    This warm and cosy baby hat is individually made to order, with baby’s name knitted across the front. Made from knitted and felted wool/cotton, this hat is sure to keep little ones warm, and the soft fleece lining is gentle against delicate skin. The hat also features an adorable felted wool tassel. It arrives in a muslin bag, tied with gingham ribbon. It is available in 3-6 months and 6-12 months, Charlotte Cot Blankets, £20-£38.


    Christmas gift ideas for children, personalised pencil case, apatchy

    I love this personalised long pencil case, designed for all classroom essentials including 30cm rulers. It makes a unique gift idea to organise and inspire children at school. They can be completely personalised by adding the letters and patches. £15, Apatchy. You can also add a gift box, which is beautiful, we were all oohing and aahing when opening!


    Christmas gift ideas, personalised print, dee dee and boo

    Dee Dee and Boo have an abundance of prints that can be ordered personalised with Helen hand finishing each print with the details. You can also have commission pieces too. In this beach hut print Hettie's name sits at the centre of the illustration and is beautifully handwritten. We added her date of birth and weight to the wooden sign in the sand, along with personalising the beach hut door and flag with her initial.


    What are you getting your little one's for Christmas?




    Dec 01, 2016

    I love the personalised print such a lovely idea! I am getting my OH from the kids a personalised pillow with a picture of our first family holiday we had this year! #GiftGuideLinky

    Nov 24, 2016

    I really love personalised gifts. I really love that print, so unique

    Natasha Mairs
    Nov 24, 2016

    I am a huge fan of personalised gifts and I love the print at the end x

    Nov 24, 2016

    Was amazing suggestions, I love anything personalised and think it adds real thought to any git and makes it unique. Thanks for sharing.

    Let's Flip A Home
    Nov 23, 2016

    My eldest has the biggest list ever. Love those soaps as a stocking filler. We’re from Wales so I’d love to support local x

    Kerry Norris

    Leave a comment