How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Autumn/Winter crafts for children

    Autumn/Winter crafts for children

    autumn crafts for children

    Simple fireworks from Rock and Roll Pussycat


    Toilet roll snowmen from Red Ted Art


    Autumn/winter crafts for children

    Pinecone Owls from Adventures of Adam


    Autumn/winter crafts for children

    Homemade bird feeders from Growing Family


    Autumn/winter crafts for children

    3D Paper Snowflake from Zing Zing Tree


    Autumn/winter crafts for children

    Conker Spiders from Messy Little Monster


    autumn winter crafts for children

    Leaf People from Thimble and Twig


    autumn crafts for children

    Dreamcatchers and Forest fairies from Me and my shadow


    autumn crafts for children

    Handprint Tree from Claire's Little Tots


    autumn winter crafts for children

    Gingerbread cookies from Chummy Mummy



    Dec 15, 2016

    I love the pin cone owls – great idea and they look fab too.

    Erica Price
    Dec 15, 2016

    Lovely ideas – I’ll definitely be doing some of these with my little brother over Christmas!

    Dec 14, 2016

    You’ve got some really lovely suggestions here…i think the toilet roll crafts would be the favourites with my boys! xx

    Vikki Holness
    Dec 14, 2016

    Oh those pine cone owls are simply adorable aren’t they?

    Erica Price
    Dec 11, 2016

    Lots of lovely ideas. The firework one is so effective. If I have time I’ll do that on New Year’s Eve x

    Kerry Norris

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