How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    How to create a back to school keepsake from home

    How to create a back to school keepsake from home

    Children grow up so fast! The start of a new school year is one of the biggest milestones in their calendar. So why not create a back-to-school keepsake to help mark the occasion? It’s a great way to calm their nerves and get them excited about what lies ahead.


    Creating a back-to-school keepsake from home is relatively easy. Often, it’s coming up with creative ideas that proves to be the biggest stumbling block! So if you’re looking for some school keepsake ideas, here are a few to get you started.


    Handprint art ideas for a homemade back-to-school keepsake

    Handprint (or footprint!) artwork is often the easiest and simplest option for your child. You only need paper, paint and a little imagination to create a work of art. Then you can simply add in any dates, names and ages, to turn it into a back-to-school keepsake.


    If you’re looking for some ideas - check out the Fun Handprint Art website. I particularly love their First Day of School Handprint Fish, as it’s perfect for the youngest of children. Whilst over on the Juggling With Kids website, you’ll find a great Angry Bird Sign you can create.


    Make your celebratory photo frame

    This is an option that’s suitable for all ages. For the younger children, you can opt for a simple frame, such as the one on the iHeartCraftyThings website. Also, check out the Back-To-School Pencil Frame Craft over on the Stir The Wonder website.


    If you’re looking for something a little bigger, so you can take framed photos to mark the event, there are options too. Neat House, Sweet Home by Flavia Andrews has a good one here.


    Create a back-to-school keepsake box

    A back-to-school keepsake box is another great keepsake idea. It’s perfect for packing away memories of the previous year and help get your child ready for the new school year ahead. You’ll find some simple options on the WikiHow page here. You’ll also find a complete guide to making a school memory box (and why you may want to!) over on the All Free Kids Crafts website.


    Make a school year memory book

    A school year memory book is a lovely way to celebrate every stage of your child’s school journey. You’ll find a comprehensive article on how to make a school memory book over on the Arts & Crackers website. 


    If you’re wondering what to put in a school year memory book, check out the Coffee, Pancakes & Dreams website.


    Bury a time capsule

    A time capsule is a great idea for any age group. You can choose whatever you like to put in it and decide where you stash it. If you’re looking for a simple solution, opt for a simply decorated shoebox (using the box from your child’s first pair of school shoes is a perfect choice!). Alternatively, look for a more robust stainless steel canister if you’re looking to bury your capsule.


    Personal Creations website has a simple set of downloads you can use as prompts for your time capsule. If you want to know how to preserve everything in it, check out this blog on the Future Packaging & Preservation website.


    Opt for a back-to-school keepsake you can keep with you

    There are so many choices when it comes to making a simple keepsake to carry with you. Popular options include a pencil case or personalising your school backpack - you can then keep them once the school year is over. Alternatively, why not get your child to write notes, quotes and create little pictures to put in their lunch box, as these, too, can make for a simple keepsake.


    If you’re looking for a simple way to thank your child’s teacher, check out our new printable keepsake. It’s got room for each child’s fingerprint, so your little ones and their friends can all say thank you to their teacher for helping them grow. Simply download, print and paint! You can get your copy of this free printable here.


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