How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Baby Annabell Newborn Sleeping Lamb Review

    Baby Annabell Newborn Sleeping Lamb Review

    Well, time is flying by, little Hettie is 5 weeks old already. The last month has gone by in a blur of newborn loveliness, and I can honestly say that she is still a total joy to look after. Amazingly, she seems to have daytime and night totally dialled, but from experience I know that this is rarely the case for a newborn so I feel very blessed! I’m guessing there is plenty of time yet for things to turn upside down!


    Before she arrived, we were very kindly sent some products to review, and one of the first things that arrived was the Baby Annabell Newborn Sleeping Lamb.

    This lovely toy is suitable from birth, although I feel that it will definitely come into its own once she is a little bigger and interacting more with the world. I think it makes the perfect bedtime toy for toddlers, you press the star on it’s tummy to play a gentle soothing lullaby. The star also lights up and changes colour to provide a gentle night light. It is super soft, and great for snuggling up to, so i’m sure it will be a massive hit in the future.


    Although Hettie is a little small yet to make decisions about her own toys, her big brother William is VERY keen on the little lamb! We have to take it everywhere with us for her, including the school run, and he insists on pressing the button for the lullaby to ‘help her sleep’…even when she’s already asleep. Very sweet, but it has had the opposite to the desired effect on a couple of occasions!

    The only negative that I can see, is that the tune plays for a very short time before you need to press the star again. Therefore I would say that it is more suitable as a toy than a sleep aid.



    I received a sample for review purposes. The opinions are completely my own based on my experience.




    Oct 04, 2016

    So flipping cute. My niece would LOVE having this. xx

    Anna Nuttall
    Oct 02, 2016

    Oh this looks absolutely beautiful!

    Sep 28, 2016

    Oh that is so cute. I never understand why these toys don’t play for long enough though

    Kara Guppy
    Sep 27, 2016

    This is cute. Love the fact that it acts as a soft night light too x

    Kerry Norris
    Sep 26, 2016

    So cuteee and so sweet. I loved it. This is lovely toy perfect gift for new born. Thanks for sharing.

    Sep 26, 2016

    This is so incredibly cute, I love it. My niece has a baby lamb which is imaginatively called Lamby and she goes everywhere with her x


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