How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Homeschooling ideas - 3 months into lockdown

    Homeschooling ideas - 3 months into lockdown

    The UK has been on lockdown since the 23rd March and many parents across the country have had to pick up homeschooling for 3 whole months now. 

    Realistically the majority of children will not be back in the classroom until at least September. 

    With parents patience wearing thin and children refusing to do any of the work set, I thought we’d scout the internet to find some fun resources and tips to breathe a bit of like into the home school. 

    1. Alt Valley actually pulled together a nice article at the beginning of lockdown that I’ve only just come across. I particularly liked the Writing Exercises and the sentence starters were a godsend when my son used them the other day.

    1. Less is more. This article hits the nail on the head especially if you are jiggling homeschooling with working or running a business. If you’ve been trying to fit in hours and hours of activities and it’s not working, give yourself a break. They only need an hour or two of focussed work. After the first few weeks we soon realised this and I adjusted my say so that the morning was for learning and the afternoon was work time for me and play time for them. I know this doesn’t work for everyone’s schedules but do what’s right for you and your family and don’t beat yourself up or feel guilty.

    1. You can still do educational things that don’t include school work. We love these 10 educational ideas for when you don’t want to do school work from Forgetful Momma. You’ll be surprised how children can learn in different ways. We’ve loved baking and gardening with ours to break up the boredom. Also the daily walk has brought up conversations around wildlife and the importance of exercise. Everything is a learning opportunity. 

    1. I just love reading this blog post from If you’ve been feeling like your head is going to explode from all the things you’re having to fit in right now, definitely go and give this a read.

    1. If you’re struggling with a child who does not want to do the work, give this article a read before you finally give up. It has some great tips on how to motivate a child to do school work. 

    I hope you’ve found this useful. Feel free to share if you did. 

    And if you’ve given up on home schooling, don’t feel guilty. Every child in the UK is in the same boat and I’m sure all of our amazing teachers will have them back up to speed in no time. I appreciated teachers before but I appreciate them even more so now! Who agrees?