How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    Craft Ideas

    National Lost Sock Day!

    National Lost Sock Day!

    Where do those socks go!? It's like they vanish, never to be seen again...even when you swear that you've matched them before they go in the washing machine!! 

    Now is the time to let go and move on... 

    Today is the day that we celebrate those lost socks! Clear out all of your orphaned socks. Make sock puppets or recycle them by reusing them as dust rags! Say your final goodbyes to your lost socks using #LostSockMemorialDay.

    Fun craft for the Children

    Bubble Snake - Who wouldn't love playing with this! Children love bubbles & it's a really easy project that everyone can enjoy!

    These bubble snakes are an EASY activity for kids! All you need is an empty water bottle and one mismatched sock!

    No sew sock bunny - No sewing required, and a great video to show you how to make your bunny.

    No-sew sock bunny

    Cat Sock Softie - This one is super cute! It would make a great nursery ornament. 


    Sock Monster - Absolutely love these little monsters!

    Sock Monsters

    Dragon Sock Puppet - This is a great craft idea for the little ones & includes a free downloadable template.

    Make an easy no sew DRAGON SOCK PUPPET - great for imaginative play.

    Homemade Puppet - This one looks how I feel in the morning 😂

    Cardboard box play tunnel - A great way to entertain a toddler...who doesn't love a den?!

    Lots more ideas here - I particularly love the Mismatched Sock Snake

    You remember those old fashioned sock puppets from when you were a kid, right? I’ve collected 25 of the most adorable and easy to make puppet animals that you can create for your own kids or grandkids. These are all really cute, and there’s a plethora of animals from bunnies and monkeys to bears...

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