How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 10 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 10 working days of receiving your useable handprints.

Standard delivery service is sent via Royal Mail 1st Class Signed For
For our Express Service- We aim to dispatch 3 working days from receiving your usable prints/artwork and the order will be posted with Royal Mail Special Next Day Delivery by 1pm.

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.


    Christmas gift ideas for women

    Christmas gift ideas for women

     Christmas gift ideas for women, personalised handprint friendship bracelet


    Silk Cord Handprint Bracelet, £79. Capture those little hand and footprints on our beautiful sterling silver and silk cord handprint bracelets. Available in pink, lilac, pale blue, navy blue and dark grey.


    Christmas gift ideas for women. Handmade soap


    Handmade artisan soaps using the best oils and butters to create luxurious and gorgeous smelling soaps. 100% natural, using traditional cold pressing methods these are perfect as a secret santa gift or stocking filler. From £4.50


    childrens drawing necklace, Christmas gift idea


    Children's Drawing Necklace, £35. Capture your child's first proper doodle, or have them draw something and write a message or their name for someone special. Mum and Gran will love to treasure their little ones drawings in this unique way.

    christmas gift ideas for women


    Gratitude Journal, £13.99. By dedicating a few minutes a day to practicing gratitude you will free up negative energy, let go of dense emotions, feel freer, lighter and happier. You will feel mentally nourished and blessed each day.


    mum necklace


    Mum Heart Necklace, £49. This sterling silver heart charm is engraved with special words, and you can add personalised mini silver charms or gold accent charms to represent the most important people in your life.


    christmas gift ideas, handmade natural candle


    Flo Candles, from £12.50 are created using soy wax from a renewable source and are free from any artificial or toxic elements, meaning they burn cleanly and last much longer than traditional paraffin. They enrich the candles with 100% essential oils. Their reed diffusers are created using certified organic and 100% natural ingredients.



    Pearl and silver bracelet

     Personalised Freshwater Pearl and Silver Charm Bracelet, £49. The freshwater pearls are strung on double silk thread which is double knotted between each individual pearl. Both sides of the silver charm can be engraved with a favourite quote, special names or dates.


    personalised photo frame gift ideas


    Personalised photo frame, from £18.95. Put a smile on someone special's face with this oak picture frame which is engraved with the positive message 'She believed she could so she did'. You can add an optional personalised message or additional quote. This uplifting message frame is a perfect gift for a best friend, mum or sister.


    Dec 06, 2016

    I love personalised jewellery, especially like that bracelet, so cute

    Kara Guppy
    Dec 05, 2016

    So many great gift ideas! Definitely forwarding this on to my husband ?

    Niki - Play & Learn Every Day
    Dec 04, 2016

    Such a great range of prices here, something for everyone. I love personalised jewellery, it’s a great buy for so many different people! #ChristmasGiftGuide

    Lucy Dorrington
    Dec 04, 2016

    So many great ideas here, I do like the jewellery. My husband bought be a necklce with my first borns foot and hand prints on, I am keen to get other pieces with my other two children’s details on too – can’t beat something personalised x

    Sarah - let them be small

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