How long will my order take?

For our standard delivery service:

Engraved 'More than words' Products - We aim to dispatch these personalised products within 5 working days of your order being placed.

Engraved 'Handprint' Products - We aim to dispatch these products within 5 working days of receiving your useable handprints.

Handmade Products - We aim to dispatch these products within 10 working days of receiving your order/useable handprints.

Standard delivery service is sent via Royal Mail Tracked 48

How do I take prints for my handprint/fingerprint order?

We are able to use any prints that you already have, which may have been taken with paint, ink or invisible ink. If you don't have any prints that you would like to use, then all of our handprint products offer you the option to order a FREE handprint taking kit when you place your order. These kits are really easy to use and less messy than using paint!

Once you've taken your prints you can send them to us via post (there is a freepost envelope included with your kit). We do recommend that you send your prints back via email though, as it is quicker and safer to do so, it also means you can keep the original prints as a keepsake. You can either scan your prints, or take a high resolution photo with your phone and send them to studio@bellaandbow.co.uk.

How do I use prints that I already have?

We simply need a copy of the prints that you already have. You can either scan the prints or take a high resolution photo and email them to studio@bellaandbow.co.uk. Alternatively, you can photocopy them and send them via post to our studio:

Bella & Bow Ltd, 3b The Common, Parbold, Lancashire, WN8 7DA.

Can I return/exchange my item or cancel an order?

Goods that are personalised, bespoke or made-to-order to your specific requirements are non-refundable, unless faulty. All other items can be returned if they are in their original packaging, please contact us within 7 days to arrange any returns. 

Please see here for our full returns ad cancellation policy.

    How do I upload prints that I already have?

    For our handprint products, you are able to upload a jpeg (photo) file with your order. Use the 'upload prints' facility when you pick your product options. If you have more than one image to send us, then please email them to studio@bellaandbow.co.uk, using your order number as a reference.

    My item has not arrived on time, what should I do?

    Once an order has been dispatched via Royal Mail you should receive a confirmation shipping email. Your order can be tracked here http://www.royalmail.com/ . If you are unable to receive your delivery, then the postman will usually put it thorough your door or leave a delivery card. If the item is not received by the confirmed date, please check with the local depot. Occasionally deliveries may be delayed during busy periods such as Christmas. Unfortunately we have no control over delays that are due to Royal Mail. Please be patient if this is the case and keep tracking the item via the Royal Mail website.

    What do I do if I'm not happy with the prints that i've taken?

    There are very few handprints that we are unable to use, and most of the time we can clean up any smudges that are made during the print taking process. If you are unhappy with the prints that you've taken, then please send us a photo or scan of them anyway, along with a note explaining that you would like us to take a look at them for you. We can normally edit them and send a copy back to you to check before processing your order.

    If you would prefer to order a replacement kit to take another set of prints, then they are available to purchase via our website.

    News

    Back to school wish list

    Back to school wish list

    back to school guide

     

    Personalised water bottle, £12.99

    Goodbyn portions on the go lunch boxes, £10.95

    Disney backpack, £25

    Doodle pencil case, £12.50

    Optipet, £9

     

    With the return of Nemo in Finding Dory, I couldn't resist putting this backpack in my back to school list. Perfect for both boys and girls. 

    These water bottles have been a huge hit with Jacob and Destiny, two of our Bella & Bow little ones.

    To keep lunch and snacks fresh, the Goodbyn lunch boxes are a flexible lunch box system that allows you to customise your lunch with a range of different container combinations. All three smaller boxes with lids can fit inside the largest square box, or you can fill them all with food and carry them separately.

    I love the look of this doodle pencil case made of cotton canvas with graph paper design on one side and file paper on the other plus a spongy inner to protect your pens and pencils, the doodle pencil case comes complete with a set of 10 double-ended doodle wash-out pens.

    For the little ones that wear glasses, Optipets can keep their glasses safe from being scratched when they aren't being used.

     

    Tips for travelling with children

    Tips for travelling with children

    1) Keep a box in the boot of your car with extra nappies, wipes, clothes and a towel in just in case. No matter how much you have in your changing bag sometimes it's never enough . Sarah at Boo, Roo and Togger Too 

     

    2) Take lots of drinks cartons (and a travel potty for toddler) they are easier for them to manage and less likely to spill, always take more than you think you will need in case of delays. Mandy, Big Family, Little Adventures 

     

    3) Travel at night or evening/early morning where possible. Means the kids should sleep a good portion of the journey! Kate, My Family Fever 

    Time your journey with naptimes so that they're more likely to sleep in the car. If they usually sleep at 11, leave at 10.30 to give them a bit of time to acclimatise. Dave, Dadventurer 

     

    4) Try to pre plan as much as possible. Playing it by ear isn't really an option when travelling with kids. Try to work out beforehand where and when your going to eat and take breaks etc. If flying research place to eat whilst there and if travelling by car looks for possible stopping points along the way, service stations, pubs etc. Takes one less stress away last thing you want when travelling is hungry little ones and you panicking trying to find a sign for somewhere to stop. Try and Stick to your normal meal and nap times as much as possible. Sarah, The Parenting Trials 

     

    Do your homework before you go, make sure the place is toddler friendly, if your going to a theme park check which rides they can go on etc. We took the baby in the buggy to the Tower of London once and it was totally not pram friendly haha. Vicky, Being Tilly's Mummy 

     

    5) If flying pay for the fast track security so your kids don't go crazy if there is a long queue. Plan activities for the flight, break it into 15 minute segments - scheduled with snacks, drawing, games, new toys, new book, iPad/music time etc. We find wearing our baby is easier than a taking a buggy in airports and abroad. Make sure their clothes are super accessible for airplane toilet nappy changes. Breastfeed on take off/landing for ears - if older give them drink or chewy sweets. Naomi, Nomipalony 

     

    6) Don't forget batteries! We went away with Aria when she was two months, it seemed that everything we took to entertain her had batteries and they all ran out while we were away! Leanne, A Slice of My Life Wales 

     

    Make sure you're fully charged! Love it or hate it, a fully loaded Ipad or tablet can totally safe the day and reduce a parents stress levels dramatically. Cat, Rock and Roll Pussycat 

     

    7) For longer journey go to the shops and get a pack of mini cars, wrap each one up individually and give them at regular intervals throughout your journey. (these kept our girls occupied every half hour for 2 days!) Jade, Mummies Waiting  

     

    Stickers and more stickers, baby wipes, nappy bags for all those dirty wipes / banana skins, soggy biscuits. Metal oven tray with magnetic letters and numbers (loads of fun!) Kay, Ickle Pickles Life and Travels

     

    8) Flying long haul - when at destination, wake baby/toddler no later than an hour after normal (local) wake time even if to means drastically reducing the amount they have slept. That way they will adjust to current timezone quicker to get over jet lag. Simon, Man Vs Pink

     

    9) We tend to buy some cheap baby clothing at charity shops and take carrier bags - if a mishap happens they can just go in the bin! Jessica, Babi A Fi 

     

     

    What are your top tips for travelling with the little ones? I would love to read your comments below x

    Tips for those starting school this September

    Tips for those starting school this September

    For those that are starting school, it can be an emotional time. There is the excitement of a coming of age moment, when your little one is spreading their wings and exploring a whole new world. There is also the worry of them leaving you, will they like it, will they make friends, are they prepared for it?

    Working in partnership with parenting expert Liat Hughes Joshi, LeapFrog is providing parents with practical tips and activities that they can practice with their children over summer. The brand has recently launched its latest educational toy, LeapStart, an interactive learning system which aligns with the school curriculum and teaches children key school and life skills. (Review from W, our resident 4 year old, coming soon)

     

    Liat Hughes Joshi comments: “A child’s first day at school is such an emotional time for the whole family. It’s important to remember that in preparing for this day, it’s not about competitive parenting, but more about giving children the skills to make sure they can be confident and happy and ease into this new stage in their lives”. Her top tips for parents who have children starting school this year are:

    1.     DO talk to them about the idea of school – tell them about your own positive school experiences and find out any specific concerns they have about not having mum or dad around.

    2.     DO attend settling-in days to help them to feel more relaxed – they’ll be able to meet the teacher and experience the classroom environment. Point out things they will be able to enjoy next time they come to school, such as the playground.

    3.     DO help them find a familiar face if your child isn’t starting school with friends from their existing nursery or preschool.

    4.     DO arrange a meet up - ask among local friends to see who has a child starting the same school and arrange meet ups if you can, like a picnic or a visit to the local playground.

    5.     DO teach them ‘self care’ – like undressing and dressing themselves for PE – practice this over the summer with clothing that has zips and buttons.

    6.     DO teach them how to eat independently with cutlery, get them chopping and slicing their food as much as possible.

    7.     DO toilet train them (again!) so they know how and when they can ask to use the toilet, how to wipe up and wash their hands properly.

    8.     DO practice counting up to 10 in your daily activities, as this forms the core of maths learning in the first year of school and start looking at basic sums, using practical items around the house.

    9.     DO introduce books and stories so your little one can see how letters correspond to sounds and words to sentences. Sharing stories and pointing out specific sounds is a gentle way to introduce this.

    10.   DO teach them to recognise their name so they can find their coat peg or spot the name label on their jumper in a pile of others.

    11.   DO see using apps as a positive to help – we all worry about too much screen time but good quality, well designed apps can be an engaging way to learn.

    12.   DO encourage basic etiquette, namely taking turns and listening when others speak.

    13.   DO practice sitting still!  Practice for half an hour at first and introduce sedentary activities, for example, completing a jigsaw puzzle, to help with this.

    14.   DO role play to help your child to feel comfortable approaching and talking to their teachers and to not be intimidated.

    15.   DO take time to reassure them of any anxieties, even if you’re feeling worried yourself!

     

    How are you and your little ones feeling about this school term? I'd love to read your comments below x